💬 Frequently Asked Questions (FAQs)

🐌 Why is my order taking so long to ship?

We totally get it, you’re excited for your pet’s treats!

Here’s why it might take a little longer:

All Owa Owa treats are made fresh, in small batches — not mass-produced.

We don’t make a bunch and let them sit. We craft each batch by hand, using real ingredients, once orders start coming in.

Let’s say you ordered Pup Noodles and Meatzapawn:

We might have the Pup Noodles ready, but the Meatzapawn needs 2–3 days to make fresh. Instead of sending them separately, we ship everything together once it’s all done. That’s how we make sure your treats arrive fresh and full of flavor.

That’s why we ask for 1–3 weeks to ship, depending on what you ordered and how many treats we need to make. We promise — we’re working hard in the kitchen, and it’s worth the wait. ❤️

❓ What is the shelf life of your treats?

Because we use real, limited ingredients and no preservatives, each treat has its own shelf life based on how it’s made.

Here’s a quick breakdown:

  • Air-dried treats (like Pup Noodles, gold fishies, Fluffin Hot Cheewtos, chewrros, puerqitos, Conchitas, jerky):
    Best within 3–4 months when stored in a cool, dry place.
  • Chews (like chicken feet or beef trachea):
    Naturally shelf-stable for up to 6 months.
  • Soft treats (like Meatzapawn):
    Best within 2–3 months. We recommend refrigerating after opening for max freshness.

👉 Always check the “best by” date on the label.

For longest shelf life, store in a sealed container away from heat or humidity.

🍗 What’s actually in your treats?

We use real, human-grade ingredients you can recognize, like: chicken breast, turkey, beef, pork, lamb, and anti-inflammatory herbs. No fillers. No junk. Just the good stuff.

Every product listing includes the full ingredient list, but if you have questions, we’re always happy to help.

📦 Do you ship outside the U.S.?

Right now, Owa Owa only ships within the U.S. — but we’re working on making international shipping possible soon!

❓ Can I buy Owa Owa treats in person?

Yes! You can find us at local pop-ups and in a few small, independently owned pet shops. But please note: these stores only carry a limited selection of our treats.For the full Owa Owa lineup (and our freshest drops), ordering online is your best bet.

👉 Follow us on Instagram to see where we’ll pop up next!

Pup Noodles™ is a trademark of Owa Owa™

Our trademark is currently pending with the USPTO (Serial No. 99194190 & 99194406), and we’re proud to protect the unique name, shape, and creation that started it all.